Shipping policy

SHIPPING INFORMATION

Last Updated: August 04, 2026

In a nutshell:

  • Shipping within the U.S. only. We do not offer international shipping at this time.

  • Free Standard Shipping on all U.S. orders of $68.00 or more.

  • Fast dispatch. Most orders are shipped within 1–2 business days.

  • Easy tracking. Track your order anytime via your account or email confirmation.

  • Two shipping options available at checkout: Economy and Standard.

  • Estimated delivery times: Economy (3–7 business days) / Standard (5–11 business days). Times are estimates and not guaranteed.

Detailed Policy:

Fulfillment Location: Your order (including False Eyelashes, Lipstick, Makeup Brushes, Eyeshadow, and Eyebrow Pencil) is packed and shipped from our U.S.-based fulfillment center to ensure faster delivery.

Carriers: Depending on the shipping method selected at checkout, your order will be delivered via our trusted logistics partners:

  • LuWei Ordinary US

  • CJPacket Sensitive Pro

Shipping Rates:

  • Economy Shipping (via LuWei Ordinary US): Flat rate of $10.68. (Delivery in 3–7 business days).

  • Standard Shipping (via CJPacket Sensitive Pro): Flat rate of $7.68**, or **Free** on orders over **$68.00. (Delivery in 5–11 business days).

Phone Number: Please provide your phone number at checkout. The courier may contact you via phone or email if any delivery issues arise.

Delivery Estimates: Delivery times are estimates and may vary due to weather, holidays, carrier delays, or peak shopping seasons.

No P.O. Boxes: We do not ship to P.O. Box addresses.

Address Changes: Shipping addresses can only be changed before the order is dispatched. Once shipped, the address cannot be updated.

Shipping Fees: Shipping fees are non-refundable once an order has been shipped.

Incorrect Address: If a package is returned due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any reshipping costs.

Lost or Damaged Items: If your package arrives damaged or is lost in transit, please contact us immediately with photos. We will investigate and issue a replacement or refund as quickly as possible.

Pre-orders & Backorders: Pre-ordered or out-of-stock items will be shipped on a first-come, first-served basis as soon as they become available.

Contact Information:

  • Business Name: BRENVIXA MARKET INC

  • Business Address: 625 Highland Colony Pkwy, #105, Ridgeland, MS 39157, USA

  • Customer Service Email: support@hotleopard.shop

  • Customer Service Phone: (210) 512-9117

While this may sound like a lot, we rarely experience shipping issues and are always here to help!