Terms of service

TERMS AND CONDITIONS OF USE

Last Updated: August 04, 2026

Welcome to HOT LEOPARD.

These Terms and Conditions of Use ("Terms") govern your access to and use of the website, services, and products provided by HOT LEOPARD (operated by BRENVIXA MARKET INC). By accessing, browsing, or placing an order on our website, you accept and agree to be bound by these Terms.

1. General Information

Store Name: HOT LEOPARD
Operating Company: BRENVIXA MARKET INC
Business Address: 625 Highland Colony Pkwy, #105, Ridgeland, MS 39157, USA
Customer Service Email: support@hotleopard.shop
Customer Service Phone: (210) 512-9117

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable U.S. federal and state laws.

2. Eligibility and Account Registration

2.1 Eligibility
To use our website and place orders, you must be at least 18 years old. We strongly recommend that minors and children use our cosmetic products only under the direct supervision of an adult or guardian.

2.2 Account Registration
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Product Information

3.1 Our Products
HOT LEOPARD specializes in a curated selection of high-quality cosmetic products, including but not limited to:

  • False Eyelashes

  • Lipstick

  • Makeup Brushes

  • Eyeshadow

  • Eyebrow Pencil

3.2 Product Descriptions and Accuracy
We make every effort to ensure product descriptions, ingredients, images, and usage instructions are accurate. However, we do not warrant that such information is entirely error-free. Product packaging, ingredient lists, and shades may vary slightly due to manufacturer updates. Always refer to the product label for the most current ingredient information before use.

3.3 Product Availability
We strive to maintain accurate stock levels. If an item you ordered is out of stock, we will notify you via email and offer the option to wait for restocking, receive a replacement, or process a full refund.

3.4 Allergens and Sensitivities
While we formulate our cosmetics with safe and clean ingredients, individual skin reactions may vary. It is your responsibility to review the ingredient list and perform a patch test prior to full application. If you have known allergies to certain ingredients, please consult a dermatologist before use. HOT LEOPARD is not responsible for allergic reactions resulting from individual skin sensitivities.

3.5 Pricing and Corrections
All prices are displayed in USD and include applicable taxes based on your shipping destination. We reserve the right to correct any pricing errors discovered on our website.

4. Orders and Acceptance

4.1 Placing an Order
After you complete the checkout process, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute a contract of sale until we have confirmed product availability and processed your payment.

4.2 Order Acceptance and Cancellation
HOT LEOPARD reserves the right to accept or decline any order at our sole discretion. We may cancel an order for reasons including suspected fraudulent activity, stock unavailability, or violation of these Terms.

4.3 Order Changes and Cancellation by You
You may request to cancel or modify your order within 24 hours of placing it. After 24 hours, if the order has already been processed or shipped, we may not be able to accommodate your request.

5. Payment and Pricing

5.1 Accepted Payment Methods
We accept major credit cards (Visa, Mastercard, American Express, Discover) and digital wallets (Shop Pay, Apple Pay, Google Pay, PayPal). All payment transactions are securely processed through third-party payment service providers. We do not store credit card numbers.

5.2 Promotions and Discounts
Promotional codes are subject to expiration dates and specific terms. We reserve the right to modify or end promotions at any time.

6. Shipping, Delivery, and Returns

6.1 Shipping Policy
All orders are processed and shipped in accordance with our Shipping Policy. Delivery estimates provided on our website are approximate and not guaranteed.

6.2 Damaged or Defective Items
If you receive a product that is damaged, defective, or incorrect, please contact our customer service team within 7 days of delivery with your order number and clear photos. We will offer a replacement or full refund, including shipping costs.

6.3 Returns and Refunds
All returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

To be eligible for a return, cosmetic products must be:

  • Unopened, unused, and in their original condition;

  • Sealed with original tamper-evident packaging intact;

  • Returned within 30 days of delivery.

We do not accept returns on products that have been opened or used, due to health and hygiene reasons.

7. Intellectual Property Rights

All content on our website (text, images, logos, designs) is the exclusive property of HOT LEOPARD (BRENVIXA MARKET INC) and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, or commercially exploit any content without our prior written consent.

8. User-Generated Content and Prohibited Conduct

If you submit photos or reviews, you grant us a license to use them for marketing. You agree not to post false, defamatory, or harmful content, or use automated tools to scrape our website. We reserve the right to take legal action against violations.

9. Disclaimer of Warranties and Limitation of Liability

9.1 General Disclaimer
HOT LEOPARD provides its website, products, and services on an "as is" and "as available" basis. We make no warranties regarding the accuracy of product colors or skin compatibility. Cosmetic products may cause reactions in sensitive individuals. We do not guarantee that our website will be uninterrupted or error-free.

9.2 Limitation of Liability
To the maximum extent permitted by Mississippi state law and U.S. federal law, HOT LEOPARD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our cosmetic products (excluding physical injuries caused by product defects, which are governed by product liability laws). In no event shall our total liability to you exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold HOT LEOPARD harmless from any claims arising from your violation of these Terms, your misuse of our cosmetic products, or infringement of third-party rights.

11. Third-Party Links

We are not responsible for the content, privacy policies, or practices of any third-party websites linked to our site.

12. Governing Law and Dispute Resolution

12.1 Governing Law
These Terms shall be governed by the laws of the State of Mississippi, United States.

12.2 Dispute Resolution
If an informal resolution is not reached, any legal dispute shall be resolved exclusively in the state or federal courts located in Harrison County, Mississippi, or through binding arbitration.

13. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

14. Modifications

We reserve the right to revise these Terms at any time. Your continued use of our website after changes constitutes acceptance of the revised Terms.

15. General Provisions

If any provision is found unenforceable, the remaining provisions shall remain in full effect. Our failure to enforce a right does not constitute a waiver. These Terms constitute the entire agreement between you and HOT LEOPARD.

Contact Information

If you have any questions regarding these Terms or our services, please contact us:

Email: support@hotleopard.shop
Phone: (210) 512-9117
Business Address: 625 Highland Colony Pkwy, #105, Ridgeland, MS 39157, USA